You may be directed to replace your Mezzo battery by support staff.
To complete this task you will require:
- Replacement Battery
- Your Mezzo key
- Philips Head Screw driver
- A Paperclip
Follow these steps to replace your Mezzo battery:
- Unplug your Mezzo and turn off the Battery Switch
- Unscrew and remove Security Cover from Mezzo
- Use a paper clip to release the top cover clips
- Unscrew rear clamshell of Mezzo case
- Remove rear clamshell of Mezzo case
- Unplug and remove battery
- Install new battery, making sure to note the plug orientation and polarity (Red wire to red wire, Black wire to black wire)
- Reassemble Mezzo
- Turn on Battery Switch and plug in your Mezzo