Kieran @ Ness has written 16 articles

Webhook Functions

This doc is still being written but is public for URL placeholder purposes. The Webhook feature is an advanced functions provided by the Ness Mezzo cloud to aid in integrating your Mezzo with 3rd party devices and services. This feature is provided for advanced user convenience only and is unsupported beyond basic functionality. Due to…

Amazon Echo Integration

To utilise Amazon Echo with your Mezzo you must link your Mezzo Account to your Amazon Alexa account. For this functionality to work your Mezzo must be active on the Mezzo cloud and have internet connectivity. Only one Mezzo Account and one primary Mezzo and Amazon Alexa account can be linked currently. 1. Open the…

Replace Mezzo Battery

You may be directed to replace your Mezzo battery by support staff. To complete this task you will require: Replacement Battery Your Mezzo key Philips Head Screw driver A Paperclip Follow these steps to replace your Mezzo battery: Unplug your Mezzo and turn off the Battery Switch Unscrew and remove Security Cover from Mezzo Use…