There may be times where it is necessary to reset the Mezzo router to its default setting. This process is useful if your home Wifi has gone offline or failed and needs to be replaced. In these situations, Mezzo will be hunting for your Wifi and unable to find it. If this happens, Mezzo will…
In most installations, it is best to leave the connection type set to Auto, In this mode Mezzo will favour connection to the cloud via its Ethernet/Wifi connectivity and then move to Cellular communications if a server connection is unavailable via Ethernet/Wifi. To aid in troubleshooting your Mezzo’s connectivity, you may be asked to force…
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If, while adding a device, an error occurs, please do the following: 1. Go to ‘My Automation’ 2. Pull to refresh the page. 3. A sync should occur and you will be able to see the device that you tried to add as a “Z-Wave Device_0X”. 4. Press and hold the device and press “edit”.…
