19 articles How To

Set Home Wi-Fi in Mezzo App

The Mezzo app normally operates via secure cloud connection to your Mezzo/Ness Bridge device but certain functions like firmware updating & changing cloud connection method will only work via a local network connection. To speed up the operation of your app when you are out and about, the Mezzo app will only attempt to connect…

Amazon Echo Integration

To utilise Amazon Echo with your Mezzo you must link your Mezzo Account to your Amazon Alexa account. For this functionality to work your Mezzo must be active on the Mezzo cloud and have internet connectivity. Only one Mezzo Account and one primary Mezzo and Amazon Alexa account can be linked currently. 1. Open the…

Replace Mezzo Battery

You may be directed to replace your Mezzo battery by support staff. To complete this task you will require: Replacement Battery Your Mezzo key Philips Head Screw driver A Paperclip Follow these steps to replace your Mezzo battery: Unplug your Mezzo and turn off the Battery Switch Unscrew and remove Security Cover from Mezzo Use…