Reset Mezzo to Factory Default

  1. Tap the Menu button, that looks like:
  2. Tap Mezzo.
  3. Tap Reset.
  4. You now have 7 options:
    1. Default General Options – This will remove all Mezzo settings from the app and Mezzo. This does not affect devices, users etc.
    2. Default Users & Keys – Which will remove all the users connected from the app and Mezzo.
    3. Default Wireless Devices – This will remove all Ness 2 way wireless devices from the app and Mezzo.
    4. Default Z-Wave Devices – This will remove all Z-Wave devices from the app and Mezzo.
    5. Default Scenes – This will remove all scenes from the app and Mezzo.
    6. Default Energy – This will remove all energy entries from the app and Mezzo.
    7. Reset All & Sign Out – This will reset Mezzo to its factory default settings, removing all users, scenes, energy entries, devices and general options from the app and Mezzo. This option defaults the Mezzo completely to factory default.

Please Note:
The Hub will take 5-10 minutes to fully factory reset.

Koren @ Ness has written 15 articles